Privacy Policy

PetAir Inc. (hereinafter referred to as "PetAir") recognizes that the protection of personal information is the basis of our business activities as well as our social responsibility.
We handle a wide variety of information, including information related to our products and services, as well as personal information provided by our customers.
We have established the following privacy policy and have made it known to our directors and employees, as well as establishing related regulations and a management system for the protection of personal information,
We will use, manage, and protect personal information appropriately in accordance with this policy.

1. Collection, use and provision of personal information
We have established an information management system to protect personal information in accordance with each business reality, taking into consideration that our customers provide us with their important information in the course of our business activities,
We will handle personal information appropriately in accordance with the prescribed rules for collection, use, and provision of personal information.

2. Compliance with Laws and Regulations
We will comply with all laws and regulations regarding the handling of personal information.

3. safety measures
In order to protect personal information, we manage such personal information, designate the method of taking out personal information, and prevent unauthorized access by third parties in accordance with our regulations on information security.
We will take measures to prevent leakage, loss, falsification, destruction, etc. of personal information by implementing measures such as the following

4. Regarding your request
We will respond in good faith to any request from you regarding the disclosure, correction, deletion, use or provision of your personal information.

5. Personal Information Management Rules
We have established the Personal Information Management Regulations to promote understanding of the importance and necessity of protecting personal information among our directors and employees, and to ensure appropriate management of personal information,
We will comply with the relevant regulations.

Purpose of use of personal information

With respect to personal information that we receive (or have received) in connection with our business activities, we will use such information only for the following purposes

1. Personal Information of Customers
To provide information on our products and services
To contact you in response to your inquiries about our products and services.
To perform business transactions such as after-sales service regarding our products and service information, etc.
To confirm your identity for the purpose of selling or providing our products and services
To conduct questionnaire surveys and monitoring surveys regarding our products and service information, etc.
For marketing activities regarding our products and service information, etc.
When necessary to provide information on our products and services.

2. Personal Information of Shareholders and Investors
To exercise rights and fulfill obligations in accordance with laws and regulations
To manage shareholders in accordance with laws and regulations
To provide information and research on IR activities to shareholders and investors

3. Personal Information of Business Partners
To communicate and conduct business negotiations as necessary in the course of business
To manage information and process income and expenditure

4. Personal information of applicants for employment
To communicate, provide information, and conduct surveys regarding recruitment activities

5. Personal Information in Public Relations Activities
To provide information as part of public relations activities

6. Personal Information in Environmental Conservation Activities
To provide information on CSR and environmental protection activities and to conduct questionnaire surveys

Contact for Inquiries

Requests for disclosure, etc. of personal information currently held by the Company and questions about the Company's handling of personal information may be made through the following procedures.
Please note that we may not be able to respond to requests that do not follow this procedure.

1. Procedures for disclosure of personal information
Please send by mail to the address below.
We will contact you to confirm that you are the person in question or his/her representative,
Upon confirmation, we will respond to the request in writing or in a manner agreed upon by the customer and our company.
Please note that you will be responsible for the cost of postage and that it will take some time to respond to your request.

addressee
〒171-0022
2-45-2-3605 Minami Ikebukuro, Toshima-ku, Tokyo
PetAir Corporation
Phone number: 03-4500-5308