Compile into a single schedule
Organize quarantine, testing, paperwork, and airline confirmations into a single schedule, working backward from the departure date.
OUR SERVICES
From Japan to overseas, and from overseas to Japan. Check the different requirements for each country and streamline your preparations leading up to departure.
WHAT WE COORDINATE
Organize quarantine, testing, paperwork, and airline confirmations into a single schedule, working backward from the departure date.
We’ll organize the necessary filings and confirmation steps and guide the process so that pet owners don’t get confused.
PetAir handles information organization and coordination, and when it comes to preparing and submitting documents to government agencies or making legal determinations, we will refer you to qualified professionals, such as certified administrative scriveners.
We provide support for confirming and coordinating details in English with airlines and overseas partners.
A dedicated representative will handle your daily inquiries regarding PetAir, and we will inform you who will be primarily responsible for contacting airlines, veterinary clinics, and other parties, depending on the nature of your inquiry.
FREE TIMELINE TOOL
Leaving Japan, returning from a trip abroad, or entering Japan from abroad. If you have the necessary documents on hand, it takes about 3 minutes to check the reference date related to the date you entered and any unconfirmed items.

THE JOURNEY
The procedures, required time, and staff members involved vary depending on the destination and the animal species. We will provide you with a customized plan after your free consultation.

SCOPE & SAFETY
We cannot guarantee entry eligibility or the safety of transport in all cases. Based on publicly available information from national authorities, animal quarantine offices, veterinary clinics, airlines, and other sources at the time of confirmation, as well as individual circumstances, we will provide you with available options and important considerations.
START WITH A CONVERSATION
The best way to contact us is through our official LINE account. To schedule an online consultation, please select “Schedule an Online Consultation” from the Rich Menu.