Bringing it all into one schedule
Quarantine, testing, paperwork, and airline confirmations — organized into a single schedule, built backward from your departure date.
OUR SERVICE
Wondering where to start with travel prep?
We answer in order, step by step.
From Japan to the world, and from the world back to Japan. We confirm each country’s requirements and turn your pre-departure preparation into one clear flow.
WHAT WE COORDINATE
Scattered procedures,
brought into one travel plan.
Support for Animal Quarantine Service checks
We organize the required notifications and checkpoints, and keep things moving so you never feel lost.
A clear division of roles
PetAir handles information management and coordination. Where documents for government agencies must be prepared or filed, or legal judgment is required, we guide you to qualified professionals such as licensed administrative scriveners.
Support with English-language coordination
We support English-language communication and coordination with airlines and overseas contacts.
Clear contacts, clear roles
A dedicated coordinator handles your day-to-day questions to PetAir, and for each matter we let you know who should contact the airline, veterinary clinic, and other parties.
FREE TIMELINE TOOL
From your planned date,
a clear map of the key deadlines.
Departing Japan, returning from travel abroad, or entering Japan from overseas. With your documents at hand, about 3 minutes is all it takes to see the reference dates tied to what you enter — and the points still to be confirmed.
THE JOURNEY
From consultation to arrival.
Steps, lead times, and who handles what vary by destination and animal. After your free consultation, we’ll walk you through your individual process.
- 01Free Consultation
- 02Requirements Check & Quote
- 03Contract & Schedule Creation
- 04Tests & Information Preparation
- 05Document Handling by Licensed Professionals
- 06Pre-Departure Quarantine & Final Checks
- 07Flight & Arrival
SCOPE & SAFETY
Clear about “what we can do”
and “what needs to be confirmed.”
We cannot uniformly guarantee entry approval or transport safety. Based on the information published by each country’s authorities, the Animal Quarantine Service, veterinary clinics, and airlines at the time of confirmation — together with your individual circumstances — we walk you through your options and the points to watch.
START WITH A CONVERSATION
Once your destination is set,
the next step is mapping out your preparation.
The smoothest way to contact us is via our official LINE. For online consultations, please book from “Book an Online Consultation” in the rich menu.
English 
Japanese 
Chinese 
Korean 
German 
Spanish 
Portuguese 