Don't leave your questions unanswered
I’ll explain the next steps you need to take and the reasons behind them one by one, without using a lot of technical jargon.
ABOUT PETAIRJPN
We respond to those feelings with thorough preparation. Our role is to transform the complexities of international travel into a plan that allows families to look forward to the future.
OUR ORIGIN
Traveling abroad with a pet requires a lot of preparation, including quarantine procedures, health checks, certificates, and confirming details with the airline. Information is scattered, and requirements vary by country and time of year.
PetAirJPN was created so that pet owners wouldn’t have to shoulder all the complexity on their own. We organize the necessary information and next steps into a single process, making it clear who is responsible for contacting each relevant party.
THREE PROMISES
I’ll explain the next steps you need to take and the reasons behind them one by one, without using a lot of technical jargon.
We will organize the publicly available information and specific conditions as of the time of this update, categorized by destination, travel dates, animal species, and airline.
We clearly define who is responsible for what—including PetAir, certified professionals, veterinary clinics, and airlines.

WHY A PREPARATION TEAM
Simply deciding on a mode of transportation isn’t enough to make a trip happen. What needs to be done by when? Who do you need to confirm things with? And what documents do you need to gather? PetAirJPN works backward from your departure date to help you avoid oversights and confusion.
View Support Details →START WITH A CONVERSATION
The best way to contact us is through our official LINE account. To schedule an online consultation, please select “Schedule an Online Consultation” from the Rich Menu.