Traveling with a pet comes with so many unknowns.
What has been completed and what needs to be done next? We are a specialized team dedicated to ensuring that this information is always visible.
Traveling abroad with dogs and cats,
We'll support you right from the start of your preparations.
Whether you’re moving abroad, taking an overseas assignment, or returning home, the moment you make your decision, you’re suddenly overwhelmed with paperwork. In particular, the quarantine requirements and paperwork for traveling with pets, as well as flight arrangements and local procedures, aren’t always obvious to outsiders, and many people end up giving up on their trip because of the sheer burden involved.
Our job is to handle that invisible partDelivering it in a tangible form. I’ll summarize the steps to take, working backward from the departure date, on a single sheet and keep a record of my communications with the quarantine office.
How far have we come, and what should we do next? Being able to see that at a glance—that is what we are facing.
Dogs and cats are not “luggage.” They are family members who are joining you on your journey to a new life. That’s why—from a single line on a form to seeing them off at the airport—keep a record of what’s been done and what’s left to do in a place where you can always see it. So that on the morning of your departure, you can face it with peace of mind.
We don’t intend to compete on price. Instead, we focus on how much tangible peace of mind we can provide our customers. Here are the four things we value most.
From microchips, vaccinations, and blood tests to obtaining documents and booking quarantine appointments. Counting backward from your departure date, this single timeline lays out everything you need to do. It’s a roadmap you can refer back to whenever you’re unsure.
This process was developed through hands-on experience gained by handling each family’s travel arrangements on a case-by-case basis. It incorporates the requirements that vary by country.
Our team includes staff members from the United States. We communicate with local veterinary clinics and agents in their native language and organize the records for you. You can follow the entire process in Japanese.
PetAir handles organizing the necessary information and making appointments with animal quarantine offices, as well as handling matters at their service counters. Preparing and submitting documents to government agencies is handled by,Qualified Individualswill be in charge of this. This two-step process ensures that the finalized content is checked once more before submission, leaving no oversights.
While different representatives handle the process from the initial consultation through signing the contract and the subsequent steps, the handoff is handled entirely within our company. You’ll always have a single point of contact, so you won’t need to explain your situation over and over again. We’ll also centralize all payments to our partners through a single point of contact at our company.
| Trade Name | PetAir Co., Ltd. (PetAir Inc.) |
|---|---|
| Representative Director | Kohei Shingu |
| Establishment | June 25, Reiwa 6 (2024) |
| Capital Stock | 800,000 yen |
| Fiscal Year | July 1 of each year through June 30 of the following year |
| Headquarters Location | 2-45-2-3605 Minami Ikebukuro, Toshima-ku, Tokyo 171-0022, Japan |
| India Branch | Vidhyanagar Colony, Dabolim, Sancoale, Goa 403726, India |
| Phone number | 03-4500-5308(+81-3-4500-5308) |
| Business Hours | Weekdays, Saturdays, Sundays, and Holidays: 9:00 a.m. to 8:00 p.m. |
| Business |
|
| Main Clients | Sumishin SBI Net Bank, GMO Aozora Net Bank, ANA Cargo, SoVa |
To the skies of countries around the world.
By partnering with experts,Let's find a single path.
Leave the paperwork to qualified professionals and the shipping to experienced airlines. Clearly defining who is responsible for what ensures peace of mind. Our role is to bring it all together as a single, cohesive process.
A qualified professional will be responsible for preparing and submitting application documents to government agencies. The terms of the agency agreement with the client will be clearly stated in the contract.
We partner with airlines—including ANA Cargo—that have extensive experience transporting pets. The best flight options vary depending on the destination, season, and the pet’s size. With these factors in mind, we select the most suitable flight.
We arrange cargo transport in collaboration with agencies that specialize in pet shipping. We entrust the entire process—from acceptance to loading and handling at the destination airport—to experienced service providers.
We have local partners in major countries. Upon request, we can arrange airport pickups and drop-offs, as well as post-arrival support, in coordination with our local agents (subject to the country or region).
For corporate and VIP clients, we can also arrange private jet charters through our partner air charter companies.View Information for Corporations and VIPs
〒171-0022
2-45-2-3605 Minami-Ikebukuro, Toshima Ward, Tokyo
Phone: 03-4500-5308(+81-3-4500-5308)
Business Hours: Weekdays, Saturdays, Sundays, and Holidays: 9:00 a.m. to 8:00 p.m.
Vidhyanagar Colony, Dabolim,
Sancoale, Goa 403726, India
During a free 30-minute consultation, we’ll provide you with an overview of the process tailored to your travel plans and an estimate of the costs. Even if you’re still undecided, please feel free to contact us.
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