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MEET THE TEAM
Someone to talk to, someone to double-check, someone to keep things moving. With clear roles, the whole team watches over each journey.
THE PEOPLE BEHIND YOUR JOURNEY
Your point of contact at PetAir is clearly defined, but decisions and checks are never left to a single person. Members with the right expertise and outside partners work together, each within their own area of responsibility.
NIIMIYA Kohei
Japanese & English
Oversees overall travel planning and corporate clients. Balancing each family's circumstances with travel requirements, he puts together a plan that never overstretches.
SETO Risako
Japanese & English / Certified Veterinary Nurse
Handles everything from consultations to coordinating with the various parties involved. Drawing on her background in veterinary care, she turns pet parents' worries into concrete checklists.
KAGEYAMA Kohei
Japanese
Manages progress and day-to-day follow-up after you sign. He keeps information and schedules organized so you always know what comes next.
Vigil Kazup
English & Japanese
Handles country-specific requirements and coordination in English. He works closely with overseas contacts and keeps the team up to date on how preparations differ from country to country.
CLEAR RESPONSIBILITIES
PetAirJPN handles organizing travel information and managing the overall process. When a consultation with an administrative scrivener or other qualified professional is needed, we'll point you in the right direction and clarify, case by case, who to engage and what they'll handle.
START WITH A CONVERSATION
The smoothest way to contact us is via our official LINE. For online consultations, please book from “Book an Online Consultation” in the rich menu.
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