About PetAir JPN

Those seeking a new place overseas. For those starting a new life in Japan. And for those who are returning to their beloved hometown.

Crossing borders with your beloved pet. This is a step filled with great hope for the future of your family. At the same time, however, it is accompanied by immeasurable anxiety.

We, PetAir Inc,From Japan to the World (Export)andFrom the World to Japan (Imported)We are a team of professionals specializing in both directions.

At the heart of our service is a world-recognizedJapan QualityWe are not just a processing agent. It is more than just a procedural agency; it is meticulous attention to detail, thorough safety management, and an attitude that is deeply attuned to the hearts of our clients.

Our Strength

Why Choose PetAir?

Japanese experts" who are familiar with regulations for both imports and exports.

We fully understand the complex rules that vary from destination to destination. Our experts are well versed in both Japan's strict quarantine system and the diverse requirements of each country, and will propose a reliable plan.

Thorough risk management and legal compliance processes

From a system of double-checking documents to prevent human error to response protocols for unforeseen situations. We have established a system to ensure compliance with laws and regulations and eliminate possible risks.

Pet Well-Being Top Priority

We are transportation professionals as well as animal welfare experts. Based on our veterinary knowledge, we give top priority to minimizing mental and physical stress by adapting to the individuality and health of each animal.

A meticulous partnership that connects hearts and minds

We are not just an agency, but a partner who accompanies our clients' concerns. We accompany you to the moment of reunion with transparency to share progress closely and with a spirit of "Omotenashi" that can only be found in Japan.

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Our Philosophy

Our starting point

Pets are precious family members, and the time we spend with them is invaluable." We value this natural thought above all else.

This is because our business at PetAir began with a painful regret that our CEO himself had experienced in the past. That sense of helplessness and frustration is our unwavering driving force.

However, we are not a company that relies solely on that "desire" or "passion.

We went beyond our personal rules of thumb to ensure that no one else would ever feel the same way again,Objective and reliable 'mechanism'The company has created a

This is what we are proud of: our thorough safety management system that embodies Japan Quality, and our "expert knowledge of Japan" that perfectly meets the complex regulations for both imports and exports.

this (something or someone close to the speaker (including the speaker), or ideas expressed by the speaker)Passion and calm structureThis is the heart of PetAir and why we believe we can be your "one and only partner".