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Customer's Voice] Example of Pet Transport of a Cat from Japan to Hong Kong (by K.M.)
Customer Information
- Your NameK.M. : Mr. K.M.
- PETCat (DSH): 1 cat
- transportation routeJapan → Hong Kong
- Purpose: For expatriates
Message from a Customer
With my own work and moving being so busy, the cat moving procedure was really difficult, and I don't think I could have gotten all the documents together in time on my own. Thank you so much for your professional and detailed support, and being able to communicate with you on line was also very helpful because it didn't get mixed up with my work communication and made the communication smooth. If it had been by e-mail, I would have been buried in a lot of stuff... I really appreciated being able to chat with you when I was busy.
Notes on life in Hong Kong from our customers
About Cat Food
I am contacting you in the hope that this will be helpful to those who are planning to travel to Japan....
In Hong Kong, you can often buy Japanese cat food in your neighborhood. For example, Japanese-affiliated stores such as Don Quijote and Aeon carry major cat foods such as Churu.
In addition, many hotels that allowed pets and supermarkets near my apartment had cat food and cat litter. My arrival at the hotel was after 8 pm Hong Kong time, but I was able to buy cat food. I was worried that I could not easily find it on the Internet, but it seems that Hong Kong can solve the cat food problem on the first day very quickly.
Surprising Blind Spot: About Water
If anything, the water was more difficult... We were told that we should not drink tap water, so the hotel had prepared it for humans, but it was all soda water... In the middle of the night, I went to a convenience store to buy mineral water for the cats.
Comments from PetAir
Thank you very much for choosing PetAir for your precious family member NYAN's trip from Japan to Hong Kong. We would also like to thank you again for sharing with us information about the local food situation, which is very valuable for future travelers. We sincerely appreciate your efforts to help us with the transportation procedures for our pets in the midst of your busy work schedule and preparations for your own relocation.
In this transport of cats from Japan to Hong Kong, we are particularly interested inA picture of your relaxed appearance at the pet hotel in Japan and your energetic picture on the morning of your arrival in Hong Kong.The entire staff is deeply relieved and very pleased that you sent us the
Pet transportation to Hong Kong requires unique preparations, including frequently updated animal quarantine requirements. This time, we used a direct flight to ensure the shortest route to minimize the burden on NYAN-kun, and proposed the best flight plan to suit the characteristics of cats, which are sensitive to changes in their environment.
We would like to thank K.M. for taking time out of his busy schedule to help us with the pre-checkup and training in the carry case, which allowed us to arrive in Hong Kong safely. Thank you very much.
Considering pet transportation to Hong Kong?
Our experienced and professional staff will propose the best plan for you and your precious family pet based on the latest information.
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