Case Study: Transporting a Mixed-Breed Dog (Maltese & Toy Poodle) from Japan to Thailand (Bangkok) via South Korea (Ms. A.Y.)

Message from a Customer

Since this was my first trip abroad, I had a lot of questions and was feeling anxious, but thanks to your company’s support, I was able to board my flight and clear immigration during my layover without any problems.

Thank you very much.

— A.Y.

Comments from PetAir

Thank you very much for letting us know that you arrived safely in Bangkok. We appreciate that, despite your concerns about traveling there for the first time, you entrusted us with your trip from start to finish.

I imagine that a trip involving a layover was a time of added worry for your family. The fact that Ms. A.Y. carefully checked every detail was what allowed everything to proceed smoothly.

We hope that every day for you, your beloved dog, and the A.Y. family will be healthy and peaceful. Please feel free to contact us anytime if you have any plans in the future.