TEAM

Kohei Shingu

Founder & CEO / Representative Director

MESSAGE

Pets are an irreplaceable part of our family. We believe that our pets are precious beings that enrich our daily lives just by being by our side.

I myself once tried to go abroad with my dog. However, complicated procedures and a huge amount of paperwork prevented me from going, and in the end I had no choice but to leave my dog in Japan. The frustration and loneliness I felt at that time remain with me to this day.

That is why we launched PetAirJPN. We don't want anyone else to feel the same way. With that in mind, we take care of all the complicated procedures and concerns that our customers face.

We want pets and their families to be able to take a new step forward with peace of mind. Our experienced staff will carefully support each pet according to its personality and individuality.

We will do our utmost to make you feel "I'm glad I came with you after all".

Let PetAirJPN help you enjoy life in a new place with your precious family.

Languages Spoken

Japanese, English

Chief Relaxation Officer (CRO)

As a relaxer who reports directly to the president, she is a "healing professional" who softens the tension in the office.

Even during important meetings, its presence can help to relax the atmosphere and improve employee performance.

The nickname "the president's right arm (or right foreleg)" is not a mere pretense.

Risako Seto

Head of Sales & Applications

MESSAGE

As a child, I was too weak to have a pet. This experience, in turnA strong yearning to live with pets somedayI believe that they raised the

Now we have welcomed a puppy that was a stray into our family, and "with my dog" is our top priority wherever we go. We will support pets and their guardians well while utilizing our global communication skills.

We will do our best to help everyone enjoy life with their pets more freely and securely!

Languages Spoken

Japanese, English

qualifications

National Certification Pet Animal Nurse
Animal Health Technician (AHT)
Veterinary Technician (VT)

Relax Manager

It is my job to keep the whole office in a healing mood.

Napping is also an important part of the mission, and a peaceful sleeping face and presence reduces employee stress.

Our motto is "Relaxation is the best efficiency! The motto is "Relaxation is the best efficiency!

Kenichi Nakamura

Regulatory Applications Lead / Customs & Compliance

MESSAGE

Driven by a yearning for foreign countries, I became a licensed customs broker and have been involved in a wide range of trade practices at trading companies and export manufacturers.

PetAir is taking on the challenge of a new form of "cross-border coordination" by utilizing our past experience to help our customers realize overseas travel and immigration of their precious dogs, cats, and partner animals with peace of mind.

We will sincerely tackle each case one by one, aiming to be a company that people think, "When I have a problem, I will leave it to Nakamura.

Languages Spoken

Japanese, English

qualifications

customs clearance official

Kohei Kageyama

Customer Success Lead - Applications

MESSAGE

Traveling is a great adventure for pets. We help ease the stress of environmental changes and long-distance travel as much as possible.

We listen carefully to the concerns of the family and strive to provide detailed support that is attentive to the feelings of the pet and owner.

We will support you with sincerity so that you can experience the "joy of opening a new door with your precious family" with peace of mind.

Languages Spoken

Japanese (language)

Cat Ambassadors

As the only cat staff in the office, she plays the role of an ambassador who exudes a "freewheeling" charm.

Many people are soothed by their unrestrained nature, pampering employees in their spare time or taking a walk on a whim.

If you have friends who are stressed out, we can gently help them along and provide a unique healing effect.