Pet Air JPN's pet transportation service

Specialized service to safely transport your loved ones around the world

No need to worry about being separated from your pet when moving abroad or on a long business trip. PetAir JPN is,Support service specializing in international pet transportation to/from JapanIt is. We support all the tedious preparations, from complex quarantine procedures to preparation for air transportation.

Why choose PetAir JPN?

🕐

Reduces procedural burden by at least 901 TP3T

90-125 hours → 8-11 hours

We provide support for all these troublesome tasks, from researching import/export regulations of each country to assisting in the preparation of necessary documents, as well as contacting and making appointments with the animal quarantine office. Customers can proceed with preparations for travel with their pets with peace of mind in a minimum amount of time (approximately 8 to 11 hours).

📋

Track record of zero incomplete documents

Denied entry 0

Our expert staff, well versed in the complex regulations that vary from country to country, assists in the preparation of accurate documents based on the most up-to-date information. We respond immediately to regulatory changes to ensure reliable entry into the country.

✈️

Safe transportation in full compliance with international standards

IATA and IPATA accredited

By fully complying with International Air Transport Association (IATA) animal transport regulations and working with International Pet Transport Association (IPATA) member companies, we guarantee the world's highest standards of safe transport.

🌍

Extensive transportation experience to more than 40 countries

More than 150 cases per year

Customer Satisfaction 98% - We have experience in a wide range of destinations including Asia, North America, Europe, and Oceania. Experienced and professional team for all cases including large dogs, short breeds, older pets, and multi-pet households.

Services

Personalized support by professional staff

  • Free consultation with experienced counselors (unlimited number of times)
  • Proposal of the best plan according to the pet's type, age, and health condition
  • Detailed explanation of the latest regulations and required documents for the destination country

One-stop procedural support

  • Assistance in preparing and obtaining necessary documents (health certificates, import/export permits, etc.)
  • Support for inputting application data to animal quarantine stations and arranging appointments
  • Support for arranging vaccinations and physicals in collaboration with veterinarians
  • Arranging and scheduling rabies antibody titer tests, etc.

Realization of safe transportation

  • Coordination with airlines and selection of the best flight for pet transportation
  • Advice on crates for transport that comply with IATA standards
  • Status monitoring and periodic progress reports during transportation
  • 24-hour support for emergencies

Follow-up after arrival

  • Support for local quarantine and customs clearance procedures
  • Liaison with local agents as needed
  • Advice on adapting your pet to its new environment
  • Free consultation support for 30 days after arrival

We offer additional services tailored to your needs, such as pet-friendly accommodations, domestic and international pet cab arrangements, local veterinary hospital reservations, emergency response with express plans, and assistance with quarantine and customs procedures.

View detailed service offerings and options

service flow

1

free consultation

Time required: approx. 30 min.

methodChoice of: on line, phone, email, or online interview.
ContentsWe will propose the best plan after hearing in detail about your pet's information, destination, and desired timing.

2

Presentation of quotation

Reply within 24 hours

Detailed quotation: specify service charges, actual costs, and optional costs.
scheduleThe preparation process up to departure is presented in chronological order and in an easy-to-understand manner.

3

Formal application and start of preparation

Preparation time: typically 1-3 months

Payment MethodBank transfer and credit card accepted.
preparatory periodUsually 1-3 months (2-week minimum for express plans).

4

Procedural support and progress reports

Regular progress reports provide peace of mind

We deliver peace of mind through assistance in arranging necessary inspections and procedures (microchipping, vaccinations, etc.), assistance in obtaining and preparing various certificates, assistance in inputting application data and arranging appointments with animal quarantine offices, and regular progress reports.

5

Departure and transportation implementation

Support by all possible means

We provide final document checks and health checks, airport processing support, and in-transit status monitoring and reporting.

6

Arrival and follow-up

Support continues for 30 days after arrival

We provide local receiving assistance, immigration and customs clearance assistance, and free 30-day consultation continuity.

Rate Plans

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About Fees

Prices shown are approximate service charges.The actual total amount paid will vary depending on the following factors

  • Differences in regulations by destination countryProcedures and documents required vary widely from country to country.
  • Procedural ComplexityAdditional fees may apply for countries requiring advance export permits or special inspections.

We will provide you with an accurate estimate based on your destination in a free consultation on a case-by-case basis.

departure specialist

Course A

Japan → Overseas / Overseas → Overseas

130,000From yen

*Variable depending on the country

Basic Services
  • Professional Counseling
  • Confirmation of destination regulations and conditions
  • Establish travel schedule
Procedural Support
  • Assistance in obtaining and preparing necessary documents
  • Support for inputting application data to the animal quarantine office
  • Booking and arranging export inspections
  • Assistance with preparation of advance export permit applications (if required)

Immigration Specialist

Course C

Overseas → Japan

130,000From yen

*Variable depending on the country

Basic Services
  • Professional Counseling
  • Confirmation of import conditions into Japan
  • Establish travel schedule
Procedural Support
  • Assistance in obtaining and preparing necessary documents
  • Support for inputting application data to the animal quarantine office
  • Booking and arranging import inspections

Privilege Discounts

📅

Early Booking Discount

10% off

Reservations up to 6 months prior to departure

🔄

Multi-Use Discounts

10% off

Second and subsequent use

🐾

headcount discount

40% off

From the second head onward (excluding some countries)

Please feel free to contact us for more detailed rates.

Request a free quote

Frequently Asked Questions

Q: How much does it cost?
Basic service fee is 130,000 yen and up. It varies depending on the destination and necessary procedures. Actual expenses such as airfare, quarantine fees, and veterinarian fees are required separately. Details will be provided in the free estimate.
Q: How far in advance do I need to prepare?
Preparation 1-3 months in advance is recommended, depending on the country. Some countries require rabies antibody titer testing and a 180-day waiting period. In case of emergency, we can offer an express plan for as little as 2 weeks.
Q: Which countries are supported?
We serve more than 40 countries in Asia, North America, Europe, and Oceania. We can also handle specific regions such as Hawaii and Guam, as well as complex EU regulations. Some countries have restrictions, so please consult with us first.
Q: Will I know how my pet is doing during transport?
Yes. We will report the status at each stage of departure, transit arrival, and final arrival. We constantly monitor the safety of your pets in cooperation with our affiliated transport companies.
Q: Can I really leave everything to you?
Our staff is responsible for all necessary administrative procedures, from assisting with the preparation of documents to inputting application data and arranging reservations. Since the application must be made in the client's name, we ask only for final work such as signatures and confirmation of contents. Please note that the actual medical and preparatory work at the veterinary hospital, such as procedures (vaccinations, etc.), witnessing examinations, and crate preparation, must be done by the client.

OtherFrequently Asked Questionscan be found here.

Pet Air JPN's pet transportation service

Specialized service to safely transport your loved ones around the world

Don't worry about being separated from your pets when you move overseas or go on a long business trip. PetAir JPN is a support service specializing in international pet transportation to/from Japan. We support all the troublesome preparations, from the preparation of complicated quarantine procedures to air transportation.


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