Exported one beloved cat to the U.S. (Hawaii)

We are very pleased to have used Pet Air's services to take our beloved cat, a member of our family, to Hawaii. As this was the first time for us to move our cat overseas, we were anxious about the preparations and procedures, but thanks to Pet Air's generous support, we were able to smoothly prepare for the trip.

The staff at Pet Air was always helpful and accommodating from the initial inquiry to the end of the trip. They explained in detail the necessary documents and procedures and were always willing to answer questions if there was anything I did not understand.

I was particularly impressed with the coordination with our family vet; the Pet Air staff communicated directly with the vet to confirm the cat's health status, necessary tests, and vaccines. This allowed us to travel with peace of mind about our cat's health.

He also gave us a final check of our documents before our departure and carefully checked for any deficiencies. Thanks to this, the procedures at the airport on the day of our trip went smoothly, and we were able to depart on our trip with our cat without any stress.

During our stay in Hawaii, Pet Air contacted us regularly to check on the status of our cat. They also provided us with information on local veterinarians so that we were prepared in case of an emergency.

Traveling with my cat is a special experience for me, and thanks to Pet Air's generous support, I was able to create memories in Hawaii with my cat with peace of mind. Thank you from the bottom of my heart.

Our comments

Thank you very much for choosing PetAir for your trip to Hawaii with your beloved cat. We also appreciate you taking the time to provide such detailed feedback about our service.

We are very pleased that you appreciated our support during this special experience of moving your cat abroad for the first time, from the initial inquiry to the follow-up during the stay. In particular, we appreciate that you have noticed our detailed services, such as cooperation with your veterinarian and careful review of documents.

PetAir's mission is to help you create special memories with your precious pets, the "members of your family". It is our greatest pleasure to make your trip with your beloved cat safe and comfortable and to create wonderful memories for you.

We also thank you very much for your kind words that you would like to use our services in the future. It is our greatest encouragement to receive such trust.