The immigration and quarantine procedures went very smoothly, thanks to PetAir's careful handling in advance. Thank you very much.
The check-in procedures at the airport in Singapore and the pick-up and quarantine procedures at Haneda Airport went smoothly and without delay. Although he still seems nervous about his new home and his appetite is still thin, I am relieved that he has arrived safely.
Our comments
Thank you very much for choosing PetAir for your return trip from Singapore to Japan. From the photos you sent us, we can see how you were relaxing in the sun at the end of your stay in Singapore and how nervous you were before your departure at the airport.
As you have reported, all of our staff members are very pleased with the smooth completion of all procedures, from check-in upon departure from Singapore to entry quarantine at Haneda Airport. We would like to take this opportunity to thank you for your careful advance preparations.
If you have any problems, please feel free to contact us at any time. We will continue to support you so that your new life in Japan will be comfortable as soon as possible.
Thank you again for sharing your beautiful photos with us. The photos of their peaceful day in Singapore and at the airport before their new journey showed the deep love you have for your precious family.
We hope you will continue to patronize PetAir.