Customer's Voice] Example of Pet Transport of a Cat from Japan to Hong Kong (by K.M.)
Customer Information
- Your NameK.M. : Mr. K.M.
- PETCat (DSH): 1 cat
- transportation routeJapan → Hong Kong
- Purpose: For expatriates
Message from a Customer
With my own work and moving being so busy, the cat moving procedure was really difficult, and I don't think I could have gotten all the documents together in time on my own. Thank you so much for your professional and detailed support, and being able to communicate with you on line was also very helpful because it didn't get mixed up with my work communication and made the communication smooth. If it had been by e-mail, I would have been buried in a lot of stuff... I really appreciated being able to chat with you when I was busy.
Comments from PetAir
Thank you very much for using PetAir for your precious family member, NYAN, on his journey from Japan to Hong Kong. We sincerely appreciate your efforts to help us with the pet transportation procedures in the midst of your busy work schedule and preparations for your own relocation.
In this transport of cats from Japan to Hong Kong, we are particularly interested inA picture of your relaxed appearance at the pet hotel in Japan and your energetic picture on the morning of your arrival in Hong Kong.The entire staff is deeply relieved and very pleased that you sent us the
Pet transportation to Hong Kong requires unique preparations, including frequently updated animal quarantine requirements. This time, we used a direct flight to ensure the shortest route to minimize the burden on NYAN-kun, and proposed the best flight plan to suit the characteristics of cats, which are sensitive to changes in their environment.
We would like to thank K.M. for taking time out of his busy schedule to help us with the pre-checkup and training in the carry case, which allowed us to arrive in Hong Kong safely. Thank you very much.
Please be assured that we will continue to provide you with information on how your pet is doing after arrival at the site so that NYAN can adjust to his new environment as quickly as possible after the transportation.
Considering pet transportation to Hong Kong?
Please feel free to contact us first.Japan to Hong KongPet Transporttypically takes several months or more to prepare. We recommend that you consult with us as soon as possible, especially with the assistance of our experts, as Hong Kong's quarantine rules change frequently.
Our experienced and professional staff will propose the best plan for you and your precious family pet based on the latest information.