Moving from Japan to the Philippines with My Dog (a French Bulldog) | Transportation Case Study (Mr./Ms. L.F.) | Relocation

Message from a Customer

Thank you very much for your assistance.

We were very anxious because our dog is a short breed and the time he could fly was limited, but from the start of the procedure to its completion, it took only about a month.

We were truly amazed at how quickly they responded to our request, even though there was a New Year's vacation in the middle of the process.

Thanks to your help, our whole family was able to safely enter the Philippines, and our dog is gradually getting used to his new life.

We would like to express our sincere gratitude for your prompt and courteous support.

Thank you so much.

— L.F.

Comments from PetAir

We would like to extend our heartfelt congratulations on the news that your entire family has arrived safely. Thank you very much for choosing PetAir for this trip.

I understand that Ms. L.F. had been feeling anxious from the very beginning. Given that situation, the fact that you did not hesitate to ask questions was a great help in ensuring we were both on the same page.

Thank you very much for your thoughtful communication, especially given the busy holiday season. We hope that every day for your dog and the L.F. family will be peaceful and healthy.