Contact Us / Free Consultation | International Pet Transport PetAirJPN

One concern at a time.
I'll untie them one by one.

“Can I even bring my child along?” This is where many people get stuck. We’ll start by asking about that very issue, and then we’ll tackle the matters with the closest deadlines first.Documents that require submission to government agencies will be prepared and submitted by a qualified professional.

Travel Consultation Form

You don’t need to fill in everything—just the parts you know are fine. Even if there are blank fields, we’ll ask you about the missing information. We’ll generally respond within 24 business hours. If you’re in a hurry, you’ll get a faster response via LINE or phone.

The shortest isLINE. You can communicate with us right away. If you're in a hurry,By phone (03-4500-5308)That is certain.

We provide a single point of contact. From your initial consultation to your reunion with your loved one, we’ll be there every step of the way.

For Those Who Would Like to Consult by Phone

LINE Official Account24-hour support; we generally respond within 24 hours

Even if you're still on the fence, feel free to reach out. Since you'll have a record of our correspondence, you can easily check back later to see, "When was the deadline for that document again?"

Talk to us on LINE

WhatsAppFor Those Living Abroad

For those already living abroad or who find it easier to communicate in English. Even if there’s a time difference, your assigned representative will handle your request responsibly.

Consult via WhatsApp

Phone callWeekdays, Saturdays, Sundays, and Holidays: 9:00 a.m. to 8:00 p.m.

Your departure is coming up soon. If you’d rather hear the details in person rather than read them, don’t hesitate to give us a call. We’ll give you an immediate update right then and there.

03-4500-5308

What you can take home after your initial consultation

A general outline and timeline, counting backward from the departure date (a detailed schedule will be provided after the contract is signed)
What are some common oversights? I’ll go ahead and tell you.
Estimated preparation time and approximate costs, which vary depending on the destination
Where does our job end, and where does the job of the licensed document specialist begin?
Will we be able to make it in time? If we are going to make it in time, what steps should we take?

Company Location

From the initial consultation to the day of the event, all communication is handled primarily online. Whether you’re in Hokkaido or at your new location, you’ll have a single point of contact throughout the process.

Trade Name: PetAir Co., Ltd. (PetAirJPN)
Headquarters: 2-45-2-3605 Minami Ikebukuro, Toshima-ku, Tokyo 171-0022, Japan
Phone: 03-4500-5308
Business Hours: Weekdays, Saturdays, Sundays, and Holidays: 9:00 a.m. to 8:00 p.m.

You don't need to come to the office. Just use your smartphone or computer.

A pet that completed its journey and was reunited with its family at its new home

Don't keep that anxiety bottled up inside.

Can you bring your pet along? Will you make it in time? Even if you just want to confirm that one thing, that’s fine. What awaits you is the sight of your pet sleeping peacefully in its new home, just as usual. Feel free to contact us for a consultation or a free estimate.

I don't know where to start,Without understandingThat's fine.

One concern at a time.I'll untie them one by one.

Travel Consultation Form

Company Location

Don't keep that anxiety bottled up inside.

I don't know where to start,
Without understandingThat's fine.

One concern at a time.
I'll untie them one by one.