Pet owners seeking advice on traveling with their pets

CONTACT

I don't know where to start,
It's okay if you don't understand.

The best way to contact us is through our official LINE account. You can book an online consultation via the Rich Menu.

LINE FIRST

First, from the official LINE account,
Please feel free to contact us.

If you'd like to schedule an online consultation, you can book it directly from the Rich Menu on our official LINE account.

Click here for inquiries or to schedule an online consultation

Official LINE

For general inquiries, please send us a message. To schedule an online consultation, please select “Schedule an Online Consultation” from the Rich Menu.

Open the Official LINE Account

People Who Cannot Use LINE

Inquiry Form

Please use this option if you are unable to use LINE or if you'd like to send a summary of the details in writing.

Proceed to the Form

People living abroad or those who wish to consult in English

We also accept inquiries from outside Japan and are available to communicate in English.

Consult via WhatsApp

For those who would like to confirm this verbally first

Phone

Reception hours: 9:00 a.m. to 8:00 p.m. If we are currently assisting another customer, we may call you back.

03-4500-5308

HELPFUL, NOT REQUIRED

As far as I know,
Just these four points.

01
Country of departure and country of arrival
02
Approximate travel dates
03
Breeds, Ages, and Number of Dogs and Cats
04
Flight tickets and tests that have already been booked

You are welcome to contact us even if nothing has been decided yet. Please do not send any sensitive information—such as your passport number or personal identification documents—that is not required for the initial consultation.

GENERAL INQUIRY

For Those Who Can't Use LINE
Inquiry Form

For general inquiries, we recommend using our official LINE account, as it allows for quick responses and makes it easy to check the status of your inquiry. If you are unable to use LINE, please use this form.

We accept reservations for online consultations via our official LINE account. Open the official LINE account and select "Schedule an Online Consultation" from the Rich Menu.Open the official LINE account →

01Enter as much information as you canPlease let us know your destination, travel dates, and your pet's situation.
02The person in charge will review the contentWe will review the details of your inquiry and confirm any additional information required.
03Contact from the person in chargeWe will contact you in the order in which we received your contact information.

Even if you don't use LINE, that's okayFree Consultations and QuotesNo sensitive information is required for the first session.

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ONLINE MEETING

To schedule an online consultation,
From the official LINE account.

Please open our official LINE account and make a reservation by selecting "Schedule an Online Consultation" from the Rich Menu.

Schedule a Consultation via Our Official LINE Account

I don't know where to start,It's okay if you don't understand.

First, from the official LINE account,Please feel free to contact us.

Official LINE

Inquiry Form

WhatsApp

Phone

As far as I know,Just these four points.

For Those Who Can't Use LINEInquiry Form

To schedule an online consultation,From the official LINE account.

I don't know where to start,
It's okay if you don't understand.

First, from the official LINE account,
Please feel free to contact us.

As far as I know,
Just these four points.

For Those Who Can't Use LINE
Inquiry Form

To schedule an online consultation,
From the official LINE account.