MOJO-chan (Boston Terrier) and the Move from Japan to the U.S. | Transport Case Study (Mr./Ms. O.A.) | PetAir | Relocation

Message from a Customer

My family reported that they got through the quarantine check in the U.S. right away—they were only asked a few questions! It’s all thanks to PetAir that the process went smoothly without any issues at every stage.

Once again, thank you so much for your kind support over such a long period of time.

If there's another opportunity in the future, I'd really appreciate your support!

— O.A.

Comments from PetAir

Thank you so much for letting us know that MOJO has arrived, and for your kind words. Knowing how eagerly you were awaiting news from the family, we were just as relieved as you were.

Although the preparations took a long time, Mr./Ms. O.A. remained calm and handled everything smoothly right up until the very end. We are grateful for the thoughtful communication you provided, especially given that much of our interaction took place while you were away from your family.

Hearing you say, “We’d love to come back if we have the chance,” is the greatest compliment we could receive. We hope that every day for MOJO-chan and the O.A. family will be healthy and joyful.