I shipped my dog (a Border Collie) to Thailand

Message from a Customer

I was able to safely enter Thailand.

My dog was able to receive it without any problems.

Thank you very much for all your help this time.

We hope to use your services again when we decide to return to Japan.

— Client

Comments from PetAir

Thank you very much for letting us know that you received Sky-chan without any issues. We took great care to ensure everything went smoothly right up until the moment of delivery, so we are relieved to hear this news.

Throughout the preparation period, Ms. M.Y. handled everything with great composure. We are grateful that she kept us informed so thoughtfully, even during a time when her family’s schedules were conflicting.

Taking your words—"even when the decision to return home was made"—as encouragement, we will continue to assist you. We pray that your new life with Sky-chan will be filled with health and happiness.