{"id":1472,"date":"2024-12-06T18:49:04","date_gmt":"2024-12-06T09:49:04","guid":{"rendered":"https:\/\/petair.jp\/?p=1472"},"modified":"2024-12-06T18:50:56","modified_gmt":"2024-12-06T09:50:56","slug":"consumer-oriented-voluntary-declaration","status":"publish","type":"post","link":"https:\/\/petair.jp\/en\/consumer-oriented-voluntary-declaration\/","title":{"rendered":"Voluntary Declaration of Consumer Orientation"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/petair.jp\/en\/consumer-oriented-voluntary-declaration\/#1_%E4%BC%81%E6%A5%AD%E7%90%86%E5%BF%B5\" >1. corporate philosophy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/petair.jp\/en\/consumer-oriented-voluntary-declaration\/#2_%E5%8F%96%E3%82%8A%E7%B5%84%E3%81%BF%E6%96%B9%E9%87%9D\" >2. action policy<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/petair.jp\/en\/consumer-oriented-voluntary-declaration\/#%E3%81%BF%E3%82%93%E3%81%AA%E3%81%AE%E5%A3%B0%E3%82%92%E8%81%B4%E3%81%8D%E3%80%81%E3%81%8B%E3%81%A4%E3%81%84%E3%81%8B%E3%81%99%E3%81%93%E3%81%A8\" >Listening to and making the most of everyone's voice<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/petair.jp\/en\/consumer-oriented-voluntary-declaration\/#%E6%9C%AA%E6%9D%A5%E3%83%BB%E6%AC%A1%E4%B8%96%E4%BB%A3%E3%81%AE%E3%81%9F%E3%82%81%E3%81%AB%E5%8F%96%E3%82%8A%E7%B5%84%E3%82%80%E3%81%93%E3%81%A8\" >Working for the future and the next generation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/petair.jp\/en\/consumer-oriented-voluntary-declaration\/#%E6%B3%95%E4%BB%A4%E3%81%AE%E9%81%B5%E5%AE%88%EF%BC%8F%E3%82%B3%E3%83%BC%E3%83%9D%E3%83%AC%E3%83%BC%E3%83%88%E3%82%AC%E3%83%90%E3%83%8A%E3%83%B3%E3%82%B9%E3%81%AE%E5%BC%B7%E5%8C%96\" >Compliance with Laws and Regulations \/ Strengthening Corporate Governance<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/petair.jp\/en\/consumer-oriented-voluntary-declaration\/#3_%E5%AE%9F%E6%96%BD%E4%BA%88%E5%AE%9A%E3%81%AE%E6%B4%BB%E5%8B%95\" >3. planned activities<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/petair.jp\/en\/consumer-oriented-voluntary-declaration\/#4_%E3%83%95%E3%82%A9%E3%83%AD%E3%83%BC%E3%82%A2%E3%83%83%E3%83%97%E3%81%AE%E5%AE%9F%E6%96%BD\" >4. follow-up implementation<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"styled_h2\"><span class=\"ez-toc-section\" id=\"1_%E4%BC%81%E6%A5%AD%E7%90%86%E5%BF%B5\"><\/span>1. corporate philosophy<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>PetAirJPN, Inc. is dedicated to helping pets and their families travel safely and comfortably around the world and start a new life with peace of mind under the vision \"Always together, no matter what country. Our mission is to help pets and their families travel safely and comfortably around the world and start a new life with peace of mind.<br \/>\nWe promote consumer-oriented management, placing the safety and comfort of pets as our top priority. This means that we listen to the voices of our consumers, \"pets and their families,\" and enhance social value through co-creation.<\/p>\n<hr \/>\n<h2 class=\"styled_h2\"><span class=\"ez-toc-section\" id=\"2_%E5%8F%96%E3%82%8A%E7%B5%84%E3%81%BF%E6%96%B9%E9%87%9D\"><\/span>2. action policy<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3 class=\"styled_h3\"><span class=\"ez-toc-section\" id=\"%E3%81%BF%E3%82%93%E3%81%AA%E3%81%AE%E5%A3%B0%E3%82%92%E8%81%B4%E3%81%8D%E3%80%81%E3%81%8B%E3%81%A4%E3%81%84%E3%81%8B%E3%81%99%E3%81%93%E3%81%A8\"><\/span>Listening to and making the most of everyone's voice<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>We will incorporate customer feedback into service improvements to increase transparency and reliability regarding pet transportation.<\/li>\n<li>We will establish a system to widely receive customer feedback through our official website and SNS.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3 class=\"styled_h3\"><span class=\"ez-toc-section\" id=\"%E6%9C%AA%E6%9D%A5%E3%83%BB%E6%AC%A1%E4%B8%96%E4%BB%A3%E3%81%AE%E3%81%9F%E3%82%81%E3%81%AB%E5%8F%96%E3%82%8A%E7%B5%84%E3%82%80%E3%81%93%E3%81%A8\"><\/span>Working for the future and the next generation<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>We will study and implement sustainable methods to reduce the environmental impact of pet transportation.<\/li>\n<li>Strengthen our commitment to animal welfare and the achievement of the SDGs (Sustainable Development Goals).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3 class=\"styled_h3\"><span class=\"ez-toc-section\" id=\"%E6%B3%95%E4%BB%A4%E3%81%AE%E9%81%B5%E5%AE%88%EF%BC%8F%E3%82%B3%E3%83%BC%E3%83%9D%E3%83%AC%E3%83%BC%E3%83%88%E3%82%AC%E3%83%90%E3%83%8A%E3%83%B3%E3%82%B9%E3%81%AE%E5%BC%B7%E5%8C%96\"><\/span>Compliance with Laws and Regulations \/ Strengthening Corporate Governance<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Strictly adhere to domestic and international animal transport regulations to ensure a high level of compliance.<\/li>\n<li>Regular third-party audits are conducted to ensure fair management.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr \/>\n<h2 class=\"styled_h2\"><span class=\"ez-toc-section\" id=\"3_%E5%AE%9F%E6%96%BD%E4%BA%88%E5%AE%9A%E3%81%AE%E6%B4%BB%E5%8B%95\"><\/span>3. planned activities<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>To provide customers with peace of mind, a system will be introduced to track the status of pets in transit in real time.<\/li>\n<li>We will strive to improve the quality of our services by providing regular opportunities for employees to learn the latest information on animal welfare and transportation regulations in our employee training programs.<\/li>\n<li>To contribute to the development of the pet transportation industry as a whole, we will strengthen our ties with international industry associations.<\/li>\n<\/ul>\n<hr \/>\n<h4 class=\"styled_h4\"><span class=\"ez-toc-section\" id=\"4_%E3%83%95%E3%82%A9%E3%83%AD%E3%83%BC%E3%82%A2%E3%83%83%E3%83%97%E3%81%AE%E5%AE%9F%E6%96%BD\"><\/span>4. follow-up implementation<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>We will maintain transparency to consumers by disclosing the status of implementation and results of our declarations on our website every year. We will also reflect consumer opinions to make further improvements.<\/p>\n<p>December 6, 2024<br \/>\nPetAir Corporation<br \/>\nKohei Shingu, President and Representative Director<\/p>","protected":false},"excerpt":{"rendered":"1. \u4f01\u696d\u7406\u5ff5 \u682a\u5f0f\u4f1a\u793ePetAirJPN\u306f\u3001\u300c\u3069\u3093\u306a\u56fd\u3067\u3082\u3001\u305a\u3063\u3068\u4e00\u7dd2\u306b\u3002\u300d\u3068\u3044\u3046\u30d3\u30b8\u30e7\u30f3\u306e\u3082\u3068\u3001\u30da\u30c3\u30c8\u3068\u305d\u306e\u5bb6\u65cf\u304c\u5b89\u5168\u3067\u5feb\u9069\u306b\u4e16\u754c\u4e2d\u3092\u65c5\u3057\u3001\u5b89\u5fc3\u3057\u3066\u65b0\u751f\u6d3b\u3092\u30b9\u30bf\u30fc\u30c8\u3067\u304d\u308b\u3088\u3046\u652f\u63f4\u3059\u308b\u3053\u3068\u3092\u4f7f\u547d\u3068\u3057\u3066\u3044\u307e\u3059\u3002 \u79c1\u305f\u3061\u306f [&hellip;]","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[26],"tags":[],"class_list":["post-1472","post","type-post","status-publish","format-standard","hentry","category-news"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/petair.jp\/en\/wp-json\/wp\/v2\/posts\/1472","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/petair.jp\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/petair.jp\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/petair.jp\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/petair.jp\/en\/wp-json\/wp\/v2\/comments?post=1472"}],"version-history":[{"count":0,"href":"https:\/\/petair.jp\/en\/wp-json\/wp\/v2\/posts\/1472\/revisions"}],"wp:attachment":[{"href":"https:\/\/petair.jp\/en\/wp-json\/wp\/v2\/media?parent=1472"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/petair.jp\/en\/wp-json\/wp\/v2\/categories?post=1472"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/petair.jp\/en\/wp-json\/wp\/v2\/tags?post=1472"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}